5 Great Ways to Become a Mystery Shopper
Becoming a mystery shopper is a great way to earn extra money and in this economy, who wouldn’t want to do that? But becoming a great mystery shopper takes patience, skill, and the willingness to learn a new craft. Discover the ways you can become the “go-to” shopper for all the mystery shopping comapnies you work for. It’s easy but you need to be willing to spend some time sharpening your skills. Over the course of the next few weeks consider working on the following activities:
- Practice observing not judging. One of the mistakes mystery shoppers make is they allow judgment to creep into their reports. Most of the time, companies are simply looking for you to report the facts and only the facts, except in those cases where you opinion is asked for. So practice observing. Keep a small notebook with you and even when you arc not on “duty” jot down things you observe as you are out and about enjoying shopping at your local mall.
- Keep fairness in mind. Many times the work we do as mystery shoppers forces us to report the negative aspects of a customer experience. When you find yourself in this situation of having to report on negative encounters, report on all the things that may have been happening at the time of your shop to give the management a broadest possible perspective of your visit.
- Sharpen your writing skills. One of the things that adds to the cost of delivering quality mystery shops to client companies is the need to edit and in some cases, completely rewrite a shopper’s report because they typed all in capital letters. Pay close attention to grammar, punctuation, spelling, and content. Good writers are rare in today’s world and if you fall into this category, you will be a top consideration when it comes to assigning shops.
- Ask questions if you are unsure of your assignment. Good mystery shoppers know the importance of having all the facts before they set out to shop. Great mystery shoppers will verify and clarify aspects of the assignment that may be unclear.
- Practice your communication skills. These include listening, speaking, writing, body language, and the formulation of organized clear, concise thoughts and ideas. Signing up for a communications skills class at your local community college or workshop provider may be a good way to strengthen these skills.
If you practice these very important skills as you build your mystery shopping business, we know that you will be considered for the choice assignment. Being in demand is a very nice position to be in!
To become a part of our mystery shopping database, we encourage you to visit www.marketviewpoint.com. Read all about the world of service evaluation and how to stand out as a top performing shopper!
