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	<title>Comments on: Creating the Ultimate Customer Experience: On the Case</title>
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	<link>http://www.angelamegasko.com/creating-the-ultimate-customer-experience-on-the-case/</link>
	<description>Helping You Create the Ultimate Customer Experience</description>
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		<title>By: Angela</title>
		<link>http://www.angelamegasko.com/creating-the-ultimate-customer-experience-on-the-case/comment-page-1/#comment-13</link>
		<dc:creator>Angela</dc:creator>
		<pubDate>Mon, 23 Nov 2009 17:40:25 +0000</pubDate>
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		<description>Believe it or not, there is still some really good service being delivered out there and this was just one story that warmed our hearts! We were so happy to be blogging about it. I am glad you found it as uplifting as we did. It&#039;s all about the relationship and the customer service rep in this story really got that concept! Did you ever have a rep &quot;stick with you&quot; through a difficult situation like this?</description>
		<content:encoded><![CDATA[<p>Believe it or not, there is still some really good service being delivered out there and this was just one story that warmed our hearts! We were so happy to be blogging about it. I am glad you found it as uplifting as we did. It&#8217;s all about the relationship and the customer service rep in this story really got that concept! Did you ever have a rep &#8220;stick with you&#8221; through a difficult situation like this?</p>
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		<title>By: Janet</title>
		<link>http://www.angelamegasko.com/creating-the-ultimate-customer-experience-on-the-case/comment-page-1/#comment-12</link>
		<dc:creator>Janet</dc:creator>
		<pubDate>Mon, 23 Nov 2009 14:23:06 +0000</pubDate>
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		<description>I like this customer service happy ending! very cleverly written.</description>
		<content:encoded><![CDATA[<p>I like this customer service happy ending! very cleverly written.</p>
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