Customer Service Training | Sales Training | Leadership Training
Clicking any of the training links below will take you to the site of our parent company, Market Viewpoint, LLC, for more information!
Many of our clients have taken advantage of our training services and workshops. These programs were born from the market research gathered in the mystery shopping process and they are in direct response to the issues and challenges faced by today’s business organizations.
Our trained staff of credentialed professionals can assist you with your training needs as they apply to your unique circumstances. In addition, clients have taken advantage of our services in Exit Interviews, Leadership Development, Performance Coaching, and 360 Degree Feedback to name a few.
Our Training Design and Facilitation team will be with you every step of the way to create training programs targeted on your areas of need. Some of our most popular programs include:
- Telephone skills training and development
- Practicing customer service excellence in the workplace
- Team building
- E-mail etiquette on the job
- Stress management
- Generations in the worksplace
- Customer focused sales skills
- Business Etiquette
- Professional and Powerful Presentations
- Taming the Time Management Monster
- Preparing Successful Project Managers